Return/Refunds PFAFF, Robison-Anton Thread & Inspira Accessories
If you are not completely satisfied with your purchase, return it within 30 days in saleable condition and in original packaging for a full refund or replacement.  The tender will be made to the same tender as the purchase.  Debit and credit card refunds will only be processed to the same card number used for the original purchase.  Items purchased by cheque and returned within 14 days of purchase may be returned for store credit only.

Return/Refund PFAFF Sewing, Embroidery & Serger Machines
For all PFAFF machine purchases, we do not issue refunds.  If you are unsatisfied with your purchase, you may exchange it for a model or equal or greater value within 90 days of your original purchase date.

Pickup Policy
For any purchases of PFAFF machines or accessories, Robison-Anton thread & Inspira Accessories, paid in full, they should be claimed and removed from the store premises within 30 days.  If it is not picked up within 30 days, it will be returned to store inventory and the customer relinquishes ownership of the item in question. 

Note: if requested by the purchaser at the time of the sale, Century House Quilting may agree to store the item on the premises for a set fee per month, with the fee amount being determined and posted to the customer invoice.